
When your home or business is damaged, the insurance company sends its own adjuster to inspect the loss. That adjuster is skilled, experienced, and working for the insurance company. Paul Definis does the same job — but only for you. As a public adjuster, Paul assists the policyholder, not the insurance company, and his job is to make sure your claim is documented fully, valued correctly, and settled fairly.
"Great settlement. Professional!"
— Luis Ortiz"The best in the business for sure! Large fire experts..also handle all losses."
— Aftab KhanThrough Philadelphia Claims Public Adjuster, Paul serves homeowners and business owners across the Main Line and Greater Philadelphia — including Bryn Mawr (19010), Wynnewood (19096), Bala Cynwyd (19004), Bala, Wayne, Villanova, and the surrounding communities of Radnor, Ardmore, Haverford, Gladwyne, Narberth, and Merion.
Someone on Your Side of the Claim
Most people, after a fire, storm, burst pipe, or break-in, call their insurance company first and accept whatever the company's adjuster offers. But the insurance company already has professionals protecting its interests. You should have someone protecting yours. That's what Paul does — he reviews your policy, documents the full loss, and negotiates directly with the insurance company so your claim is handled the right way from the start.
What a Public Adjuster Does for You
Paul's job as your public adjuster is to handle the claim so you don't have to fight the insurance company alone. His main responsibilities are to:
[30] Years of Insurance Claims Experience
With [roughly 30 years] working in property insurance claims, Paul has handled losses of nearly every kind — fire and smoke, water and flood, storm and wind, fallen trees, roof damage, frozen and burst pipes, burglary, theft, and vandalism, for both homes and businesses. He built his reputation as a fire specialist, and fire claims are among the most complex there are: the visible flames are only part of the loss, and smoke, soot, firefighting water, structural damage, and contents damage all have to be documented and valued correctly or the settlement falls short.
Paul is a [licensed and bonded Pennsylvania public adjuster], and he is a member of [association / certification — confirm which emblems appear in the header].
Public Adjuster vs. Insurance Company Adjuster
It helps to know the difference. The insurance company's adjuster is paid by the insurance company and works to settle the claim according to the company's interests. A public adjuster is hired by the policyholder and works only for the policyholder. Under Pennsylvania regulations, a public adjuster is retained by the insured to negotiate the claim with the insurance company and is not an employee of the insurance company. Paul reviews the policy, determines the scope and cost of the loss, and negotiates the settlement — with his responsibility owed entirely to you.
How Paul Is Paid
A public adjuster is paid from the claim settlement, as a percentage — not as an extra charge added on top, and not out of your pocket up front. Before you sign anything, Paul explains the fee, walks you through the claim process, and tells you honestly whether hiring a public adjuster makes sense for your loss. In Pennsylvania, the contract discloses that the fee comes from a portion of the claim payment so you understand exactly how it affects the money available for repairs.
Serving the Main Line and Beyond
Paul Definis helps property owners across Bryn Mawr, Wynnewood, Bala Cynwyd, Bala, Wayne, and Villanova, and throughout Philadelphia, Bucks County, Montgomery County, Delaware County, and South Jersey. Whether it's a home on the Main Line or a business anywhere in the region, the goal is the same: document the damage, protect your rights, and negotiate the settlement you're owed.
Call Paul Definis — 610-721-4199
Before you accept the insurance company's estimate, get someone on your side of the claim. Call Philadelphia Claims Public Adjuster for a claim review.
A fire loss is more than the flames. Smoke, soot, firefighting water, and hidden structural damage all have to be documented — or the settlement falls short. Before you accept the insurance company's estimate, call Paul Definis. Call 610-721-4199.